The Historic Artcraft Theatre is excited to reopen its doors
Seating capacity reduced to 30 percent capacity (185 seats) for the foreseeable future.
Updates for July 7, 2020
Thank you.
We are excited to welcome everyone back to The Historic Artcraft Theatre beginning Friday, July 3, 2020.
You have continued to support our theater through our first pandemic situation in our 97 year existence and we wouldn't be where we are now without you.
We are grateful for your support, patience, and understanding.
Thank you!
We are looking forward to seeing you again, and when we do, we will be taking extra precautions to ensure the safety of our guests, volunteers, and staff.
It is important to remain as vigilant now as we have been throughout the shutdown.
We ask that our guests remain home if you are not comfortable with being in our theater. In order to operate safely and comfortably for all in attendance, we have put in place updated policies.
Additional updates are noted in the video above, as well as listed below.
This list will be updated as policy is updated. We will announce changes across our usual channels (newsletter, Instagram, and Facebook).
- * Facemasks will be required to enter all Franklin Heritage Inc. businesses including The Historic Artcraft Theatre and Madison Street Salvage beginning Wednesday, July 8 until further notice.
For movies at The Artcraft, we ask you wear your mask until you are seated in the auditorium. Once seated for the show, feel free to remove your mask and enjoy your fresh popcorn and the movie.
Please wear your mask when entering the office, and when shopping at Madison Street Salvage.
We will have masks available for purchase should you have forgotten yours.
If you have purchased a ticket for a show, and wish to be refunded due to the new policy, please let us know by emailing or calling 317 736 6823
Thank you.
We are excited to welcome everyone back to The Historic Artcraft Theatre beginning Friday, July 3, 2020.
You have continued to support our theater through our first pandemic situation in our 97 year existence and we wouldn't be where we are now without you.
We are grateful for your support, patience, and understanding.
Thank you!
We are looking forward to seeing you again, and when we do, we will be taking extra precautions to ensure the safety of our guests, volunteers, and staff.
It is important to remain as vigilant now as we have been throughout the shutdown.
We ask that our guests remain home if you are not comfortable with being in our theater. In order to operate safely and comfortably for all in attendance, we have put in place updated policies.
Additional updates are noted in the video above, as well as listed below.
This list will be updated as policy is updated. We will announce changes across our usual channels (newsletter, Instagram, and Facebook).
Updated policies
- Theatre capacity will be limited to 30 percent ( 185 seats ) until further notice.
- Facemasks will be required when entering all Franklin Heritage, Inc. properties including the Historic Artcraft Theatre, Madison Street Salvage, and FHI main offices. When at The Artcraft Theatre, we ask you wear your mask until you are seated in the auditorium. Once seated for the show, feel free to remove your mask and enjoy your fresh popcorn and the movie.
- Continue to practice physical distancing of six feet outside of your immediate party.
- No gathering in the lobby before or after shows
- We will not offer tours of the theater or projection booth until further notice
- If you, or if you have interacted with anyone that has experienced any symptoms of illness such as fever, chills, dry cough, shortness of breath or sore throat within the past 14 days- Please Stay Home
Cleaning and sanitizing
- We will make certain that our restrooms are clean and in as good repair as 97-year-old restrooms can be.
- High-contact surfaces (door handles, countertops, etc) will be wiped down and sanitized before, during and after an event.
- Continue to clean all auditorium, lobby, restroom, and concession surfaces as well as sanitize these areas after every event.
- Post-show cleaning will include updated sanitization using a "EvaClean Protexus" sprayer - a powerful disinfectant and sanitizing machine ensuring your safety. This will take place after every event.
Volunteers and staff
- All staff and volunteers will be required to wear masks and gloves for the duration of their shift.
- Staff and volunteers will self-check temperatures prior to starting a volunteer shift.
- All staff and volunteers will receive updated training on cleaning and operational procedures.
- Gloves will be sanitized regularly, or replaced as often as possible.
- Touch-free ticket scanning will be in place.
Respect physical distancing
- Floor markings will be used and placed six feet apart to designate where you should line up and wait in line for the box office, concession stand, and entryways.
Auditorium distancing, entry, and exit policies
- Enter the auditorium on the south chute only (side to the right when facing the stage)
- To ensure proper distancing, every other row will be blocked off
- Leave three seats between your party and other guests
- You will be released by rows at the end of the movie (like you've probably done at weddings)
- After the show, please exit the lobby and do not gather inside the lobby or theater.
Concessions
- Our regular concession items will be available for purchase
- Floor markings will be in place along the north chute - the traditional concession line location.
- One party in the concession area at a time. Please wait at the entrance to be called up by the cashier.
- Do not hand credit/debit card to cashier. Card reader will be on the counter for customer's use.
- Counter will be sanitized regurly and as often as possible.
- Refill requests will be given a new container
- No salt shaker will be available for customer use until further notice.
Main office and ticket purchasing
- Main office in-person hours reduced to Wednesday to Friday, 12:30 to 5 p.m. beginning July 1, 2020.
- Digital ticket purchases preferred. Click here to purchase tickets.
- Walkup ticket purchasing the night of the show will be allowed. Please note with limited seating capacity of 185, there is no guarantee tickets will be available.
- Office staff will wear masks when customers are present.
- Customers limited to one immediate group in the main office at a time
- Scheduled regular cleaning and sanitizing procedures of all surfaces and touchpoints
For everyone's safety
- If you have been exposed to COVID-19 recently, or have symptoms of COVID-19 (including fever, cough, or shortness of breath), please stay home and help us keep everyone safe.
- We will refund tickets in the event of illnesses.
- If you have underlying health conditions or are otherwise concerned about contracting COVID-19, please stay home and help us keep everyone safe.
- You agree to follow the social distancing and sanitary guidelines that have been put in place to protect you and our other guests and team members.
- Be respectful of others.