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Frequently Asked QuestionsYou've got questions - we've got answers. Below are some of our most frequently asked questions about The Historic Artcraft Theatre
Franklin's Jefferson Street is under construction in a multi-phase project, but with a little planning, you can still get to the Artcraft and our many neighboring shops, restaurants, and bars.
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WHERE ARE YOU LOCATED?
The Historic Artcraft Theatre is located at 57 N. Main St., Franklin, IN Travelling by I-65, we are 25 minutes south of Indianapolis, and north of Columbus, IN. FROM U.S. 31 (SOUTH / NORTH)
Turn east onto Jefferson Street. The Artcraft Theatre, and parking will be visible, to the north, at the stoplight intersecting Main Street and Jefferson Street - at the Courthouse. FROM I-65 (SOUTH / NORTH)
Turn west at exit 90 onto East King Street / S.R. 44 Stay on East King Street for approximately 2 miles Turn south (left) onto Main Street. The Artcraft Theatre, and downtown parking will be directly visible. |
WHERE DO I PARK?
There is a small parking lot across the street from the Artcraft Theatre. It is county owned, so please abide by the signs. Additionally, there is free street parking all around town and on the side streets. The popularity of the show and coinciding Franklin activities will impact how easy it will be to park. You may drop off or pickup your group in front of the theatre under the marquee and park elsewhere. There is also a public lot a block from the theater that is used for the Franklin Farmer’s Markets on Saturday mornings - located at the southwest corner of Jackson and Jefferson streets.
WHAT ARE “PRESHOW ACTIVITIES”?
At each evening show starting at 7:30 p.m., your ticket includes a live skit related to the movie, a prize drawing giving away several prizes, a long-distance award for the guest visiting the Artcraft Theatre from the furthest distance, and other stage banter. This whole event takes about 20 minutes and includes the traditional national anthem reel and classic cartoon - all leading up to the main feature of the evening.
The matinee shows at 2 p.m. only consist of a short curtain speech, the national anthem reel, and classic cartoon.
WHAT IS YOUR REFUND POLICY?
All sales are final. We do not offer exchanges for other movies or ticket vouchers for other weekends.
We DO offer showtime swaps within the same weekend of the same movie. To make the swap, email us here, or call the box office at (317) 736-6823 to make this happen.
CAN I RENT THE ARTCRAFT THEATRE FOR A PRIVATE EVENT?
Yes. We rent out the theatre for special events, field trips, private movies, birthdays, weddings, receptions, and awards ceremonies.
The adjoining house - 49 East Madison is available for rent as well. This smaller room can be used for meetings, showers, or gatherings before weekend movies. Visit our Rentals / Field Trips page for more information, or email our events coordinator, Jaime Shilts here.
I HAVE WILL CALL TICKETS. WHERE DO I GO?
If your tickets are at will call they are waiting for you in the main office one door south (to the right) of the main doors of the Artcraft Theatre. Office hours are 9 a.m. to 5 p.m, Monday through Friday - closed for one hour around lunch. For some shows, we may hold will call tickets at the Box Office booth.
DO YOU OFFER CONCESSIONS? BEER OR WINE?
We do have a concession booth selling locally grown, internationally known popcorn provided by Norton Farms as well as Coca-Cola products, water, and candy. Popcorn refills are free!
We do not sell beer or wine on a regular basis. We do offer special movie nights that will be clearly noted as having beer and / or wine available. If we do sell beer/wine, bring your I.D. For these events, we card everyone. Yes, even you mom. If you don’t have your ID, we won’t be able to help you. This applies to everyone, even if you drove from Pittsburgh and left your ID at home.
DO YOU HAVE A BOX OFFICE?
Yes. The Artcraft Theatre Box Office is located at our main entrance at 57 N. Main St., Franklin, In. The Box Office is open 1 hour prior to the published show time. We accept cash as well as all major credit cards for ticket purchases.
WHEN DO ONLINE SALES END?
Online sales usually end two hours prior to show time. After that point all remaining tickets will be available at the box office. Some shows will sell out, but MOST SHOWS WILL HAVE TICKETS AVAILABLE FOR WALK UP SALES.
DO YOU HAVE RESERVED SEATING?
No we do not. All 625 seats are general admission. One member from your party is welcome to hold seats for your group, but we will not be responsible for saving seats.
DO YOU OFFER ADA SEATING?
We have four ADA specific seats in our theater. The front row can also be converted to accommodate additional seating if it is needed.
DO YOU HAVE WI-FI?
Sorry, not sorry, but no. Trust us, you’ll be ok. Also, note, the building is a giant block of concrete and steel and does NOT receive signals very well.
WHERE IS A GOOD PLACE TO EAT NEARBY?
Downtown restaurants near the theatre include:
The Willard - 99 N Main St, Franklin, IN 46131 - Pub fare including pizzas, burgers, craft beer and drinks.
River City Winery Tasting Room - 25 N Main St, Franklin, IN 46131 - wine tasting room and carryout
Greek’s Pizzeria and Tapp Room - 18 E Jefferson St, Franklin, IN 46131 - Pizza, subs, craft beer and drinks
Shale Creek Brewing - 178 W Jefferson St, Franklin, IN 46131 - craft brewery - menu coming soon
Suzy’s Tea House and Bakery - 25 E Court St, Franklin, IN 46131 - desserts and baked goods
Court Street Cafe - 39 E Court St, Franklin, IN 46131 - sandwiches, salads, soups
Benjamin’s Coffeehouse - 49 E Court St, Franklin, IN 46131 - coffees, baked goods, sandwiches, salads
Ann’s Restaurant - 2314, 77 W Monroe St, Franklin, IN 46131 - all day lunch and breakfasts
Richard’s Brick Oven Pizza - 229 S Main St, Franklin, IN 46131 - brick oven pizzas, skillet lasagna, pastas
Don and Dona’s - 176 W. Jefferson St., Franklin, IN 46131 - breakfast and brunch
Jefferson Street Pub - 90 E Jefferson St, Franklin, IN 46131 - burgers, wings, pizza, beer on tap and drinks.
Grill Bar - 138 E Jefferson St, Franklin, IN 46131 - get the cheeseburger. Trust us. Other food available too, but why? Just get the cheeseburger. Beer on tap
Gigi’s Sugar Shack - 377 East Jefferson Street B, Franklin, IN 46131 - home cooked meals. Lunches, breakfasts, sandwiches, soups, salads.
Bouji Biscuit - 50 Hurricane St, Franklin, IN 46131 - biscuit centric comfort foods
Hoosier Cupboard Candy, Snacks and Ice Cream - 370 East Jefferson St., Franklin, IN 46131 - candies and ice cream
HOW DO I FIND OUT ABOUT UPCOMING MOVIES?
Our schedule is posted on our website here. Printed schedules are also available at the theatre and box office. We update our social media pretty regularly at Facebook and Instagram. We also send out an email newsletter weekly. You can sign up for it here.
There is a small parking lot across the street from the Artcraft Theatre. It is county owned, so please abide by the signs. Additionally, there is free street parking all around town and on the side streets. The popularity of the show and coinciding Franklin activities will impact how easy it will be to park. You may drop off or pickup your group in front of the theatre under the marquee and park elsewhere. There is also a public lot a block from the theater that is used for the Franklin Farmer’s Markets on Saturday mornings - located at the southwest corner of Jackson and Jefferson streets.
WHAT ARE “PRESHOW ACTIVITIES”?
At each evening show starting at 7:30 p.m., your ticket includes a live skit related to the movie, a prize drawing giving away several prizes, a long-distance award for the guest visiting the Artcraft Theatre from the furthest distance, and other stage banter. This whole event takes about 20 minutes and includes the traditional national anthem reel and classic cartoon - all leading up to the main feature of the evening.
The matinee shows at 2 p.m. only consist of a short curtain speech, the national anthem reel, and classic cartoon.
WHAT IS YOUR REFUND POLICY?
All sales are final. We do not offer exchanges for other movies or ticket vouchers for other weekends.
We DO offer showtime swaps within the same weekend of the same movie. To make the swap, email us here, or call the box office at (317) 736-6823 to make this happen.
CAN I RENT THE ARTCRAFT THEATRE FOR A PRIVATE EVENT?
Yes. We rent out the theatre for special events, field trips, private movies, birthdays, weddings, receptions, and awards ceremonies.
The adjoining house - 49 East Madison is available for rent as well. This smaller room can be used for meetings, showers, or gatherings before weekend movies. Visit our Rentals / Field Trips page for more information, or email our events coordinator, Jaime Shilts here.
I HAVE WILL CALL TICKETS. WHERE DO I GO?
If your tickets are at will call they are waiting for you in the main office one door south (to the right) of the main doors of the Artcraft Theatre. Office hours are 9 a.m. to 5 p.m, Monday through Friday - closed for one hour around lunch. For some shows, we may hold will call tickets at the Box Office booth.
DO YOU OFFER CONCESSIONS? BEER OR WINE?
We do have a concession booth selling locally grown, internationally known popcorn provided by Norton Farms as well as Coca-Cola products, water, and candy. Popcorn refills are free!
We do not sell beer or wine on a regular basis. We do offer special movie nights that will be clearly noted as having beer and / or wine available. If we do sell beer/wine, bring your I.D. For these events, we card everyone. Yes, even you mom. If you don’t have your ID, we won’t be able to help you. This applies to everyone, even if you drove from Pittsburgh and left your ID at home.
DO YOU HAVE A BOX OFFICE?
Yes. The Artcraft Theatre Box Office is located at our main entrance at 57 N. Main St., Franklin, In. The Box Office is open 1 hour prior to the published show time. We accept cash as well as all major credit cards for ticket purchases.
WHEN DO ONLINE SALES END?
Online sales usually end two hours prior to show time. After that point all remaining tickets will be available at the box office. Some shows will sell out, but MOST SHOWS WILL HAVE TICKETS AVAILABLE FOR WALK UP SALES.
DO YOU HAVE RESERVED SEATING?
No we do not. All 625 seats are general admission. One member from your party is welcome to hold seats for your group, but we will not be responsible for saving seats.
DO YOU OFFER ADA SEATING?
We have four ADA specific seats in our theater. The front row can also be converted to accommodate additional seating if it is needed.
DO YOU HAVE WI-FI?
Sorry, not sorry, but no. Trust us, you’ll be ok. Also, note, the building is a giant block of concrete and steel and does NOT receive signals very well.
WHERE IS A GOOD PLACE TO EAT NEARBY?
Downtown restaurants near the theatre include:
The Willard - 99 N Main St, Franklin, IN 46131 - Pub fare including pizzas, burgers, craft beer and drinks.
River City Winery Tasting Room - 25 N Main St, Franklin, IN 46131 - wine tasting room and carryout
Greek’s Pizzeria and Tapp Room - 18 E Jefferson St, Franklin, IN 46131 - Pizza, subs, craft beer and drinks
Shale Creek Brewing - 178 W Jefferson St, Franklin, IN 46131 - craft brewery - menu coming soon
Suzy’s Tea House and Bakery - 25 E Court St, Franklin, IN 46131 - desserts and baked goods
Court Street Cafe - 39 E Court St, Franklin, IN 46131 - sandwiches, salads, soups
Benjamin’s Coffeehouse - 49 E Court St, Franklin, IN 46131 - coffees, baked goods, sandwiches, salads
Ann’s Restaurant - 2314, 77 W Monroe St, Franklin, IN 46131 - all day lunch and breakfasts
Richard’s Brick Oven Pizza - 229 S Main St, Franklin, IN 46131 - brick oven pizzas, skillet lasagna, pastas
Don and Dona’s - 176 W. Jefferson St., Franklin, IN 46131 - breakfast and brunch
Jefferson Street Pub - 90 E Jefferson St, Franklin, IN 46131 - burgers, wings, pizza, beer on tap and drinks.
Grill Bar - 138 E Jefferson St, Franklin, IN 46131 - get the cheeseburger. Trust us. Other food available too, but why? Just get the cheeseburger. Beer on tap
Gigi’s Sugar Shack - 377 East Jefferson Street B, Franklin, IN 46131 - home cooked meals. Lunches, breakfasts, sandwiches, soups, salads.
Bouji Biscuit - 50 Hurricane St, Franklin, IN 46131 - biscuit centric comfort foods
Hoosier Cupboard Candy, Snacks and Ice Cream - 370 East Jefferson St., Franklin, IN 46131 - candies and ice cream
HOW DO I FIND OUT ABOUT UPCOMING MOVIES?
Our schedule is posted on our website here. Printed schedules are also available at the theatre and box office. We update our social media pretty regularly at Facebook and Instagram. We also send out an email newsletter weekly. You can sign up for it here.
57 N Main St, Franklin, IN 46131 • (317) 736-6823
Franklin Heritage, Inc. is a non-profit 501(c)(3) historic preservation group that owns and operates The Historic Artcraft Theatre.
Franklin Heritage, Inc. is a non-profit 501(c)(3) historic preservation group that owns and operates The Historic Artcraft Theatre.
