About the Artcraft's temporary closure Effective Wednesday, November 18, 2020
To our film family,
The safety of our patrons, our staff and our community led our decision-making as we have navigated the complications and impacts of the COVID-19 outbreak and recent upswing in cases. In response to this we have made the difficult decision to suspend our classic movie series and temporarily cease large public gatherings at the Artcraft Theater beginning . This includes all scheduled movies and events through the New Year.
This decision was made after much discussion and deliberation. Ultimately, the safety of our patrons is paramount. In a normal year, this is our busiest time, generating the most revenue out of any season. But what is most important to the people at the Artcraft is seeing our patrons come to the shows and filling the house on a December evening. We see the same families who have been coming year after year, and meet new attendees who are experiencing the magic for the first time. It is a pleasure and an honor to share these moments. We are sad we can’t experience it all together as we have in year’s past, but the present difficulties will pass.
What happens to your tickets? Ticketholders will receive an email regarding options on receiving ticket refunds or converting the purchase into a donation for Franklin Heritage, Inc., and The Historic Artcraft Theatre. If you purchased tickets in person please call our box office at (317) 736-6823 and we will take care of you.
How about FHI members? For members, FHI will be extending memberships as last time, with your membership expiration pushed back as long as the closure lasts. Any member tickets which were reserved for Christmas screenings will be put back into your account. If you purchased any additional tickets for the shows, please get in contact with us by emailing email@example.com or calling (317) 736-6823. We will refund your tickets, or if you like, we can convert them to donations. We appreciate any help during this period of closure.
Concessions, merch, etc. - yes, we will be offering these again Besides private watch parties, we will be selling concessions, merchandise and gift cards, and of course, accepting donations. If you wish to donate, please do so by clicking here, or the button below. We will launch this new round this weekend - Friday and Saturday from 5-7 p.m. Full concessions, merchandise, and gift cards available walk-up only. Keep your eyes peeled, and follow us on Facebook, Instagram or check the website to see what else we’re up to.
Madison Street Salvage will currently remain open for business 10 a.m. to 5 p.m., Tuesday through Saturdays. Remember, your purchases at Madison Street Salvage directly benefit Franklin Heritage, Inc., and The Historic Artcraft Theatre.
We are grateful for your patience and understanding. We’ve been around for 98 years. We’ll again be back for our classic film series - and stronger than ever!